Please note that natural gas is not available in all locations. Visit our pipeline locator to check if natural gas is available at your address.
Our Natural Gas residential tariff in Victoria is as follows:
Standard Residential Tariff from 1st January 2024 (incl. GST)
Usage charge:
$ 0.06262 per MJ
Fixed daily charge:
$ 1.25 per day
In addition to your gas usage and fixed daily charge, you may incur additional charges when other services are engaged.
The prices below are current as of 1 January 2024 and include GST.
Connection
Standard Connection Fee: $2400
Standard connections are connections up to 20m from the mains, connections over 20m from the main will be POA
Meter Testing Residential (when found accurate)
Initial on-site test: POA
Off-site certified test: $110
Disconnection
Disconnection (residential business hours): FREE
Disconnection (residential after hours): $275
Reconnection
Reconnection (residential business hours): $110
Reconnection (residential after hours): $275
Special Meter Read
Special Meter Read (residential business hours): $110
Special Meter Read (residential after hours): $275
Technician Attendance
Technician Attendance Fee: $110
Other Services
Other Services Requested by the Customer or Retailer: POA
The prices below are current as of 1 January 2025 and include GST.
Technician service (Basic) at request of customer or retailer
Connection
Standard Connection Fee: $2400
Standard connections are connections up to 20m from the mains, connections over 20m from the main will be POA
Residential meter testing (not charged if meter found to be faulty)
Onsite: $143
Offsite: $143
Commercial meter testing (not charged if meter found to be faulty)
Onsite: $143
Offsite: $330
Special Meter reading (not charged if meter found to have been misread)
Normal business hours: $143
After hours: $275
Temporary Disconnection/Isolation or Reconnection of an installed meter
Normal business hours: $143
After hours: $275
Final meter reading
Normal business hours: $143
After hours: $275
Technician (Advanced) at request of customer or retailer
Service pipe on-site location and marking on private property for residential and commercial customers
Normal business hours: No charge
After hours: $275
Service pipe on-site location and marking for Local Government and other authorities
Price on application
Residential/Commercial meter supply pressure alteration assessment
Normal business hours: No charge
After hours: $275
Meter capacity change (Residential and Commercial)
Price on application
Residential/Commercial meter relocation
Price on application
Removal and decommissioning of a gas meter and service (cut and cap)
Standard cut and cap: $1980
Non-standard priced on application
Other
A Non-Connection Fee of $2750 (inc. GST) will be charged for residential and commercial customers who applied for a new service connection, are not consuming within 90 days of the service connection being available and, after consultation with the retailer, are assessed as no longer likely to connect.
Any other services specifically requested by the Retailer, Network User or Consumers
Price on application
Business hours = Means within business hours, which is before 3 pm on a business day.
After hours = Means after hours, which is after 3 pm, and before 9 pm on a business day, and the customer pays any applicable additional after hours charge.
Business Day = A day that is not a Saturday or Sunday; or a public holiday appointed under the Public Holidays Act 1993 (Vic).
To compare other retail offers: Victorian Energy Compare
