We’re Solstice
While we’ll look and sound a bit different, our dedication to service to our Victorian customers will remain the same.
Solstice Energy Victoria
Customer Payment Support
We understand our customers sometimes have trouble paying their energy bills. If that’s the case, we want to help! We have a great range of support options that go beyond traditional payment plans. Our support is confidential, free, and is designed to help our customers get back on track with their energy bills, repay overdue bills, and lower ongoing usage costs.
Ready to switch your property to a cheaper energy source?
Prices have gone up quickly over recent years, which means customers in regional Victoria are paying more than customers in the rest of Victoria. If you're ready to switch, follow the simple steps below
Choose how to switch
Follow the link below for all the information you need
We have put together a suite of information to make your energy transition simple, just click the button below
Step by step guide
This transition will be as seamless as possible
Residential and commercial
Both residential and commercial customers will be supported
Self-managed or Solstice-supported options
Read the information available and choose how you want to transition your energy